When my husband and I celebrated our wedding anniversary at our favorite special-occasion restaurant in town, here’s the card that was waiting on our table for us:
Very cool, right? We also saw as we were walking in that another table was set up for a birthday celebration, with sparkly blow whistles at each place setting.
Now, none of this took a lot of time or money. The staff knows to ask, when you make a reservation, “Are you celebrating a special occasion with us?”
It’s just a nice, folksy, conversational question that most customers (including me) forget all about – until you get to dinner and see that a big deal has been made over you. And your favorite restaurant becomes just that much more special.
The moral of the story is this: Everyone likes having a big deal made over them. Your teachers, your parents, and especially the kids at your center.
So find out when people’s birthdays are and make a little fuss (or, if you like, a big fuss) over them. If a parent mentions a promotion at work, pop a quick note of congratulations in the mail. As touring families leave your center, give them a little goody bag that includes an age-appropriate toy or book you’ve personalized with the child’s name.
Celebrate every little thing. I wish I knew who coined the phrase, because it’s excellent advice – at your center as well as in life generally.